Knowledge Base

Knowledge Base articles are written by the CloudCasa support and engineering teams to address specific support topics.

KB Articles

• Manually verifying CSI configuration
• Collecting CloudCasa Kubernetes agent log files
• Backup and Restore jobs fail with CRD errors
• Backup jobs for the Rook Ceph CSI volumes fail
• EKS restore failure due to invalid instance type
• Restore of Longhorn PVC Failed
• Migration of Azure Files to a different Storage Account
• Restore of an AKS cluster completes with “Partial” status
• Restore of GKE cluster deployed with Autopilot mode shows status as “Partial”
• Uninstalling CloudCasa CNAB extension from an AKS Cluster
• Job activity shows “0/0 backup resources” for velero v1.11 backups
• CloudCasa pods get evicted during restore
• Cluster unavailable in Rancher dashboard after cross-cluster restore
• Overcoming Docker Hub Pull Limits by Authenticating
• Leftover Azure Files PVs after copy backup
• Support for PVCs whose actual size is different from configured size in the manifest
• Restoring statically provisioned PVCs